Privacy Policy

1. Introduction

Welcome to ViVideo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform, including our web application, mobile applications, and Chrome extension (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Content: Text prompts, scripts, and other content you provide to generate videos.
• Payment Information: Payment card details and billing information (processed securely through third-party payment processors).
• Communications: Information you provide when contacting our support team.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our Services, including features used, pages visited, and actions taken.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to track activity and store preferences.
• Video Generation Metadata: Information about videos you create, including generation parameters and timestamps.

2.3 Chrome Extension Specific Data

• Browser Data: The extension may access limited browser data necessary for its functionality.
• Website Interactions: Information about your interactions with the extension interface.
• Synchronized Settings: Your extension preferences and settings.

Note: Our Chrome extension does not collect browsing history, personal files, or any data from websites you visit unless explicitly required for the video generation feature.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI video generation services.
• Account Management: To create and manage your account.
• Processing Requests: To generate videos based on your prompts and preferences.
• Communication: To send you service updates, technical notices, and support messages.
• Personalization: To customize your experience and provide relevant recommendations.
• Analytics: To analyze usage patterns and improve our Services.
• Security: To detect and prevent fraud, abuse, and security incidents.
• Legal Compliance: To comply with legal obligations and enforce our terms.

4. AI Processing and Your Content

Our platform uses artificial intelligence to generate videos from your prompts and inputs:

• Content Processing: Your text prompts and inputs are processed by our AI models to generate videos.
• Model Training: We may use aggregated and anonymized data to improve our AI models, but we do not use your specific content for training without explicit consent.
• Content Ownership: You retain ownership of your input prompts and generated videos.
• Content Storage: Generated videos are stored securely and associated with your account.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: When you explicitly authorize us to share your information.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Secure payment processing through PCI-compliant providers
• Access controls and authentication mechanisms
• Regular backup and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. You may delete your account at any time, and we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications.
• Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, please contact us at privacy@vivideo.ai

9. Chrome Extension Privacy

Our Chrome extension is designed with privacy in mind:

• Minimal Permissions: The extension only requests necessary permissions for functionality.
• No Data Collection: The extension does not collect browsing history or personal files.
• Secure Communication: All communication between the extension and our servers is encrypted.
• User Control: You can uninstall the extension at any time through Chrome's extension settings.
• Local Processing: Where possible, processing is performed locally on your device.

You can review the specific permissions requested by the extension in the Chrome Web Store listing.

10. Children's Privacy

Our Services are not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@vivideo.ai

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for:

• Essential Cookies: Required for the Services to function.
• Functionality Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how you use our Services.
• Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

16. Additional Rights for EU and California Residents

GDPR (EU Residents)

If you are in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

CCPA (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.